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An employee who is affected by drugs and alcohol in the workplace presents a risk to themselves, other employees, customers and your business.
Costs to the business can include increased sick leave, damage to property, injury and reputational damage. But what can you do about it?
Can I test employees?
An employer’s Occupational Health and Safety obligations are
generally viewed as paramount when compared to an individual
employee’s privacy concerns, at least where the employee is
working in what is called “safety sensitive” work (eg, using
heavy machinery, working at heights, driving or flying or with
flammable materials). Where disputes have arisen in Australia in
the past over whether the employer should be able to undertake
such testing on employees, industrial tribunals have upheld the
employer’s right to do so where “safety sensitive” work is involved.
Ideally, the right to undertake drug and alcohol testing should be
a specific part of an employee’s employment contract with their
employer, or part of an enterprise agreement at the workplace,
but in the absence of such instruments, employers will have to
establish that such a right is impliedly justified in the employment
relationship, including being a “legitimate business purpose” of
the employer.
What should be in my drug and alcohol policy?
An employer’s drug and alcohol policy has to be developed to meet
the needs of its particular workplace or places and the type of
work involved – there is no “one size fits all”.
There are a number of key elements and questions that have
to be addressed in developing and implementing a policy on this
highly sensitive issue:
1. When will testing be conducted?
2. How will testing be conducted?
3. What will happen to the results?
4. What if an employee refuses to undergo a test?
5. What if an employee returns a positive test?
The drug and alcohol policy should also be openly
communicated to employees. All employees should be given a
copy of the policy and asked to sign an acknowledgment that they have read, understood and accepted the policy. It may
go without saying, but it is equally important that the policy
is actually followed on each and every occasion. If the policy
is altered for one employee, then other employees are entitled
to expect the same leniency.
What if an employee refuses?
The first matter that should be determined is whether an employee
is actually refusing to take a test. They may merely wish to speak
to their manager, union representative or legal advisor before
undergoing a test.
If an employee does refuse to take a test, the first step for any
employer should be to find out why. Drug and alcohol testing
is obviously an invasion of privacy, albeit one that has been
generally accepted as reasonable. Therefore, an employee who
refuses should be treated with sympathy. Most policies provide
for a refusal to take a test to be treated as a positive test.
What if an employee returns a positive test?
There are many factors that can affect a drug and alcohol test.
Therefore, it is important first of all to ensure that the test is
actually positive by conducting a second test. This should be done
at a doctor’s or pathology office.
The implications for a positive test should focus on
rehabilitation, rather than discipline. An employee should be
offered counselling and assistance in dealing with what most
likely is an underlying problem. Depending on the type of work,
it may be necessary to stand an employee down whilst they are
undergoing treatment, to avoid endangering the employee and
their colleagues.
If an employee returns a second positive test, then
disciplinary action may be considered up to and including
dismissal. Before a decision is made to dismiss an employee,
however, they should be given the opportunity to present their
position and this be taken into account in determining the most
appropriate action.
Testing and responding to the use of drugs and alcohol in
the workplace are very sensitive matters. The legitimacy of an
employer’s actions can only be determined on a case-by-case
basis. Having a well-constructed, detailed policy that is focused
on rehabilitation, is implemented fairly and uniformly, and is
understood by all employees will go a long way to ensuring,
firstly, that employees are satisfied with their treatment under
the policy and, secondly, that your actions are upheld as
reasonable in the event of a dispute.
Author
**This article by Michelle was also published in Human Capital magazine. For more information see www.hcamag.com
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