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If you have been ill or injured and have lodged a claim with your Insurer, you will know how challenging it can be.

At Carroll & O’Dea Lawyers, it’s our job to simplify the claims process for you as much as possible – so that you can put your best claim forward.

Don’t assume once you’ve lodged your claim, that will do the rest

This is a common mistake we see in this area – that once lodged, the claim will take care of itself.

And if there is a key information gap that the Insurer can’t resolve, your claim may not ultimately be paid.

How to improve your TPD claim

It is important you do not underestimate the importance of working with your Insurer to ensure they have key information to support a claim:

• Medical information – especially from your treating doctors, who are usually best placed to understand your ongoing medical condition
• Employment information – from your former employer, to work out when you last worked and the nature of your medical condition at that point
• Personal information – Insurers need to know You and the challenges you face in returning to work

Sometimes Insurers don’t do the best job at explaining to you the type of information they need and why they need it.

Complicating it further, sometimes your former employer won’t respond to your request for information. And sometimes it just gets too hard to work all this out.

That’s where we come in. It’s our job to work out how to best progress your claim.

Talk to us

If you have any concerns regarding TPD assessment in your claim – or if your TPD claim has been refused talk to us today.

We can provide a first appointment free (no obligation) to discuss your  TPD claim and we work on a no win, no fee basis for our TPD claims.

Call us now on 1800 059 278.

Have you or a loved one experienced an illness or injury that’s left you unable to work?

If you have Superannuation, you may be eligible to claim through your Total and Permanent Disability (TPD) insurance.

✅ Use our quick TPD Claim Check — it takes less than 60 seconds.

This article was published on 15 August 2022 by Carroll & O’Dea Lawyers and is based on the relevant state of the law (legislation, regulations and case law) at that date for the jurisdiction in which it is published. Please note this article does not constitute legal advice. If you ever need legal advice or want to discuss a legal problem, please contact us to see if we can help. You can reach us on 1800 059 278 or via the Contact us page on our website. 

Read more in David Coorey’s TPD series below:

Article 1 – When your Total & Permanent Disability (TPD) claim isn’t going well – what to do?

Article 2 – The Top 3 Tips for running a successful TPD claim

Article 3 – What happens when things go wrong with your TPD claim?

Article 4 – Get your Total & Permanent Disability claim right, first time!

Article 5 – Ensuring ‘no holes’ in the TPD safety net

For more TPD articles, check out Robert Algie (Partner) article on why TPD is no place for L plates.