Our clients

Carroll & O'Dea is well equipped to meet the requirements of all clients whatever their interests. We receive
instructions from the entire spectrum of the Australian community from private individuals through to large
organisations, from not for profit organisations through to government entities.

We are committed to maintaining clear and regular communication with our clients. We believe that
this allows us to rapidly identify and resolve issues as they arise. Importantly, it keeps us in touch with our
clients' expectations and their changing needs.

At Carroll & O'Dea, we strive to build up and maintain long term relationships with our clients. This policy
is, we believe, beneficial to our clients as it ensures our clients have advice and assistance from a firm of
lawyers who know and understand their aims, operations and 'history'. We are pleased to be able to say
that we have been successful in this policy, as indicated by the large number of our long term clients.

We are aware that our clients' evaluation of our legal expertise is an important factor. On the whole
we find our clients' feedback provides a powerful endorsement, not only of our technical expertise,
but also of the commercially competitive, resourceful and user-friendly environment in which our
legal services are delivered.

Here are some comments our clients have made in relation to our service:

"We found all those we had contact with at Carroll & O'Dea to be professional and courteous at all times."

"The successful outcome reached was beyond my expectation thanks to the efforts and dedication
and personal service I received."

"I was extremely satisfied with the service I was delivered by Carroll & O'Dea and particularly by James Govan.
I will recommend personally everybody I know and who needs legal advice to contact Carroll & O'Dea."

"I have always found the staff of Carroll & O'Dea friendly and caring - that you are not just a client,
that they have your interest at heart and will always strive to do what is best for you."

"My personal thanks to Howard and Hanaan for their professional and efficient handling of my claim. I could
not have asked for better representation. If this standard is maintained Carroll & O'Dea should remain at the
forefront of legal service providers."

"Thank you for your understanding and help, and speed in handling probate documents."

"I have never experienced a pleasant and fuss free service as I did with Carroll & O'Dea and Violet and
Mr Harrison was absolutely pleasant and helpful throughout the whole matter. Thank you very much to you all."

"I wish to thank you all for your courtesy and kindness. I always felt confident, knowing you were there -
I know I'll need you again."

"James Govan and Amanda were both amazing during a very stressful time."

"You were very quick and efficient with no fuss. Thank you!"